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Sunday, January 2, 2011
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As a fast growing provider of very high quality customer call center services, 24x7 direct caters successfully to its large clientele round the world. Our Call Center Services are designed to considerably enhance the bottom-line efficiency and top-line success of any business.

Offering a spectrum of services across various industry segments, we believe that all our customers are different and have unique requirements. Therefore we ascertain highly customized solution for all our clients.
We utilize the best call processing and telecom steps in our inbound call center services. The call routing feature we utilize allows the system to inspect the agents and route calls to the best ones. Our centers receive calls over the dedicated international private leased circuits.

We utilize our infrastructure for managing campaigns effectively for our clients. We oversee a variety of outbound services across various industry verticals. We have the expertise in managing large outbound call center operations and our agents are proficient in handling the entire gamut of calls from simple welcome calls to calls related to surveys, verifications, etc.
We believe in a holistic approach towards overall customer experience management. At 24x7 direct we tend to rise above the regular transaction-based methodology used in back office operations. This would enable the businesses to deliver effective services to all your customers.

Many centers are also conducting surveys, doing market researches, and making sale calls to enhance the efficiency of their services. These prove to be useful in evaluating the targeted market segment. The most important and striking feature of call centers is their round the clock availability that helps business houses to cater to diverse requirements of the customers all around the world that have different time zones. A call centre provides high quality services to its clients as it trains the agents after receiving the work from business houses.

The companies that hesitate and do not outsource their work find it difficult in managing and upgrading themselves. Outsourcing and telemarketing helps companies to reduce their operating costs as the company no longer spends on hardware, software, training and hiring staffs and lets the company focus on its core areas. Thus, these call center have facilitated the business houses to focus on more important areas and serve their customers in a better way. Therefore, hiring the services of these centers turn to be beneficial for the companies.

For More Info Visit: http://www.24x7direct.com.au/

1 comments:

Unknown said...

Outbound calling services increases your business productivity by turning your consumer list into an updated, influential marketing program which ultimately makes a significant impact on your current business.

Outbound Call Center

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